Terms & Conditions

Welcome to Picasoul. By accessing and using our website, you agree to be bound by the following Terms and Conditions. These terms govern your use of our site and services, including purchasing artwork, browsing our collections, and interacting with our community. Please read these terms carefully, as they contain important information about your rights and obligations.

1. General Terms

  • Acceptance of Terms: By using our website and services, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy.
  • Eligibility: You must be at least 18 years old to use our website or make a purchase. By using the site, you represent that you meet this age requirement.

2. Product Information

  • Descriptions and Images: We strive to provide accurate descriptions and images of our products. However, due to variations in displays, colors and sizes may vary slightly from the images shown on the site.
  • Availability: All products are subject to availability, and we reserve the right to limit or cancel orders based on product availability.

3. Orders and Payment

  • Order Acceptance: Once you place an order, you will receive a confirmation email. This email confirms receipt of your order but does not guarantee acceptance. We reserve the right to cancel or limit any order for any reason, including suspected fraud or availability issues.
  • Pricing: All prices are listed in [currency, INR] and are subject to change without notice. Any promotions, discounts, or offers may also change or be discontinued at our discretion.
  • Payment: We use Razorpay, a trusted and secure payment gateway, to process all payments. You can pay using major credit cards, debit cards, UPI, and other options provided by Razorpay. By entering your payment information, you confirm that you are authorized to use the selected payment method.

4. Shipping and Delivery

Please review our Shipping Policy for details on our shipping process, rates, and timelines. Picasoul is not responsible for any delays caused by courier services, customs, or other external factors.

5. Returns and Refunds

For information on our return and refund policy, please refer to our Refund Policy. Refunds and returns are only accepted according to the terms outlined in the policy, and customers may be responsible for return shipping fees.

6. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is owned by Picasoul or our content providers and is protected by copyright, trademark, and other intellectual property laws.
  • Prohibited Use: You may not reproduce, modify, distribute, or otherwise exploit any content from our website without our express written permission.

7. User-Generated Content

If you submit any content to our website, including reviews, comments, or images, you grant Picasoul a non-exclusive, royalty-free license to use, display, and modify the content for promotional or marketing purposes. You represent that you own the rights to any content you submit and that it does not violate any third-party rights.

8. Limitation of Liability

Picasoul is not liable for any damages resulting from your use of our website, including indirect, incidental, or consequential damages. This limitation applies to any damages arising from errors, interruptions, or delays in service, as well as issues with third-party services or products.

9. Indemnification

You agree to indemnify and hold harmless Picasoul, its officers, employees, and affiliates, from any claims, losses, or damages resulting from your breach of these Terms and Conditions or your use of our website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. When we do, we will post the updated terms on this page and update the “Last Updated” date below. Continued use of our website constitutes your acceptance of any changes.

Last Updated: 30 October 2024

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Picasoul Arts and Sales LLP
Email: support@picasoul.com
Address: 

#103, First floor, Mamatha Estates,
Alwyn X road, Miyapur,
Hyderabad, Telangana, IN-500050